FAQ
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Orders are typically processed within 1–4 business days.
Shipping times may vary depending on carrier delays, holidays, or weather conditions.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders over a certain amount. The threshold will automatically apply at checkout when eligible.
Where can I shop with you in person?
Ms. Beans Pet Boutique pops up at markets, pet events, and community gatherings throughout Southwest Florida. Upcoming dates, times, and locations are shared on our social media pages. Event schedules can occasionally change, so we recommend checking for the latest details before heading out.
Can you help me choose a gift?
Absolutely! Helping choose a gift is our favorite part of the job. Contact us at hello@msbeanspetboutique.com
What if you don’t have my pet’s size?
If you find something you love but don’t see the size you need, please email us. Include the product name, preferred size, and color or pattern. In many cases, we can order it for you or help locate a similar option. Special-order availability and timing may vary.
How do I choose the correct size?
Sizing can vary between brands and products, so we recommend measuring your pet before ordering. Review the size information listed on the product page and compare it with your pet’s measurements. If you’re unsure, contact us before ordering and we’ll be happy to help.
Can I request a product, color, or pattern?
Absolutely. We can’t guarantee that every request will be available, but we’re always happy to check with our vendors or keep your suggestion in mind when choosing new products.
Where are your products made?
We thoughtfully source products from brands and makers we trust for our own pets. Some items are handmade or designed by small businesses, while others may be responsibly manufactured overseas.
We prioritize quality, safety, and products we genuinely love and use ourselves.
Are your products safe for all pets?
Every pet is different. We always recommend supervising pets while using toys, accessories, treats, or enrichment products.
Please discontinue use if a product becomes damaged or unsuitable for your pet.
Are all of your event products available online?
Not always. We sometimes bring special products to markets and events that aren’t listed on the website. If you see something at an event and can’t find it online later, email us and we’ll check availability.
How can I contact you?
You can reach us anytime at:
Or through our website:
www.msbeanspetboutique.com